Hotel Aluxor Sfo, Sapphire Boutique Collection San Bruno, San Bruno

I had a mixed experience at this hotel. While the location was convenient for my needs and the room was spacious, I encountered some serious cleanliness issues that really affected my stay. The staff was accommodating, but the overall condition of the facilities left much to be desired. The price felt a bit high given the state of the room, but I appreciated the quick check-in process.

I had a frustrating experience with this hotel. While the shuttle service was a hassle and the room itself had several cleanliness issues, the front desk staff were prompt and accommodating. The location is decent for airport access, but I can't say it was worth the price I paid.

I was really disappointed with my stay. Upon arrival, no one was at the check-in desk for about 10 minutes, making me feel uncomfortable and unsafe. When someone did show up, they ignored my presence, prompting me to leave and look for another hotel. The other aspects like location and amenities seemed decent based on the brief glimpse I had, but the lack of service was a major letdown, especially after a long and stressful travel day.

I found the hotel to be quite convenient for a quick stay near the airport. The room I stayed in was spacious and clean, and it was great that they provided an early check-in, especially since I wasn't feeling well. However, the décor felt a bit outdated, and the breakfast selection could definitely use more variety. Overall, it was a decent stay for the price, especially with the free airport shuttle service.

My stay was a nightmare, with bed bugs and lackluster service being the main issues. I was appalled by the uncleanliness and the unfriendly attitude of the staff, especially after having a horrible experience with bugs in the bed. On the other hand, the hotel did offer decent room sizes and proximity to the airport, but the issues I faced were too significant to overlook.